The machine starts cleaning the print head. If your Brother machine has a touchscreen, press the Color( Colour) Start key. The LCD asks you if you want to start cleaning. The LCD asks you if the print quality is OK for black and the three colors. (A) One or more complete blocks of colors are missing: The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.Ĭompare the print quality of the Check Sheet you just printed with the three examples listed below: Each of the four colors is represented by a slanted square pattern made up of individual blocks. Press the UP OR DOWN ARROW key to choose Print Quality.Ĭlosely examine the Print Quality Check Sheet. Press the UP OR DOWN ARROW key to choose Test Print. Press the UP OR DOWN ARROW key to choose Ink or Ink Management. If your Brother machine has the INK or INK MANAGEMENT key on its control panel, press the INK or INK MANAGEMENT key. *If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below. Verify the ink cartridges are installed correctly.įollow the steps listed below to check the print quality and clean the print head. Verifying the ink cartridges are installed properly and/or cleaning the print head may resolve this problem. received faxes, copies and/or documents printed from the PC), the ink cartridge(s) may not be installed correctly or nozzles in the print head may be clogged. Under the General tab, click on the Print Test Page button.If one or more of the ink colors are missing from your printed documents (i.e.The printer will be grayed out if it is not.) (Make sure your printer is connected to your computer and switched on. Right-click on your printer and select Printer properties.In Icon view, it is called Devices and Printers. In Category view, look under Hardware and Sound for the View devices and printers option.Click on the Start menu and type ‘control panel.’.Follow these steps to print a test page on your printer. This will give you an idea of where the issue lies. Print a Test Pageīefore you try any other potential fix, it’s best to rule out an error with your printer. If you want to conserve printer toner or ink, here’s how to change settings to make Microsoft Word print in black and white. Before we begin, you should know that a few of these troubleshooting techniques to find out why Microsoft Word isn’t printing correctly involve some test printing.
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